A decade owning a restoration business. Years as a large-loss adjuster for one of the country's biggest carriers. Currently practicing public adjusting on complex and high-profile losses — the kind that still require crawling through burnt buildings, attics, crawlspaces, and rooftops.
IQ Claim Services builds software for the people doing this work, because the existing tools are uniformly bad. We also still take claims work directly — because the people building the software should be using it.
Most software for claims professionals is built by people who've never filed one. Most built by people who file claims has never been built by someone who's also fixed the building, or sat across the table as the carrier. We've done all three.
A focused suite of tools built from the ground up for the way claims work actually gets done. Some are released, some are in active development. Each one targets a specific workflow that current software handles badly or not at all.
Field-grade photo capture and reporting tool already in use by working claims professionals. Built for the realities of documenting a loss — fast capture, clean exports, and all the features that other tools don't include because their developers have never had to use them on a job site.
Secure document intake portal that lets clients send claim documents directly to your office without email attachments, dropbox folders, or 50 megabyte messages. Auto-organizes into your storage by client and date. Photo and PDF compression done right.
Tooling for tracking, computing, and recovering depreciation across complex multi-line claims. Designed to handle the cases that off-the-shelf tools simplify into uselessness — multiple structures, mixed coverage types, partial recoverable amounts, and the edge cases that always seem to come up on the claims that matter most.
Several additional tools targeting other workflow inefficiencies are in earlier-stage development. Each one comes from a problem encountered repeatedly in actual claims work, prioritized by how much time it saves and how badly the existing tools handle it.
This software is built for the individuals and firms doing actual claims work — public adjusters, independent adjusters, restoration contractors, claims consultants, appraisers. The people without the budget for enterprise software contracts and without the patience for tools designed for someone else's job. If that's you, this suite is for you.
Building software for claims professionals while not also being one would mean losing touch with how the work actually changes year over year. We still take direct claims engagements across estimating, appraisals, public adjusting, and consulting — for both commercial and residential losses, of all sizes and complexity.
Detailed scope and cost estimates for losses across structure, contents, and additional living expenses. Drawn from a decade of restoration experience.
Independent property appraisals for insurance disputes, including complex multi-line and high-value losses where standard adjustments fall short.
Representation for policyholders on claims of any size. Specialty in complex, high-profile, and large losses requiring deep technical and procedural understanding.
Advisory engagements for restoration firms, attorneys, public adjusting practices, and policyholders navigating complicated coverage scenarios.
Licensed and operating in Texas. Available for engagements anywhere our licensure permits.
Whether you're interested in the software, want to engage us on a claim, or just want to compare notes — get in touch.